When a consumer requests additional information about an investigative consumer report, how long does the insurer or reporting agency have to comply?

The correct timeframe for an insurer or reporting agency to comply with a consumer's request for additional information about an investigative consumer report is 5 days. This requirement is part of the Fair Credit Reporting Act (FCRA), which establishes guidelines to ensure that consumers are informed about their rights regarding their personal information.

Under the FCRA, when a consumer requests additional information, the agency must respond in a timely manner, showing accountability and transparency in how personal data is handled. While other options suggest longer timeframes, the specification of 5 days is grounded in the need for prompt communication, allowing consumers to gain access to the information they need without unnecessary delays. This minimizes the potential for misunderstandings or disputes regarding the content of the investigative report, thereby protecting consumers’ rights efficiently.